Peoples First Community Bank :: Telephone Banking

Telephone EZAccess

Banking just the way you like it - your way!

Consumers today want to save time and money while enjoying convenience and simplicity. And, most importantly, they want things done their way. All of which is why we've developed a great new banking service we call Telephone EZAccess.

With EZAccess, you can bank with Peoples First any time you like from just about anywhere you happen to be. It allows you to get information on your checking account, savings account, CDs and loans plus transfer funds from one account to another.

It's Free and Automatic

When you open a deposit or loan account at Peoples First, EZAccess Telephone is yours free and it comes automatic. If you choose not to use it, simply ask for a "lock out" on your account and the service will be immediately terminated.

It's Easy and Convenient

Using EZAccess could not be more easy and convenient. Just dial 1-800-992-4940 from a touch-tone telephone and an Automated Voice Response System will guide you through the transactions you desire.

Getting Started

First, choose a Personal Access Number (PAN), which you can easily remember. The same PAN will be used for all of your accounts. Then, have available all account numbers you wish to include before calling.

From a touch-tone phone, dial 1-800-992-4940.
Press 6 to change your Personal Access Number (PAN).
Enter the type of account for which your PAN is to be changed.
1. Deposit Account
2. Loan Account
Enter the account number followed by the # sign
Enter the last four digits of the social security number of the primary account holder & the # sign.
Enter a new 4-digit number & the # sign.
Verify the changed number by entering the new 4-digit number again.

Your account is secured by the use of a Personal Access Number (PAN). Your PAN will automatically be set up as the last four digits of the social security number of the first person listed on your account. However, for added security, your PAN must be changed to a number selected by you after the account has been opened.

Information at Your Fingertips

For your convenience, have your account number(s) and PAN ready before you call EZAccess Telephone. Then, from a touch-tone phone, dial 1-800-992-4940 and let the Automated Voice Response System guide you along.

Checking & Money Market Information

Current and available balance
(1) Balance
(2) Last 10 checks
(3) Specific check search
(4) Last 10 credits
(5) Last 10 debits
(6) Account transaction history
(7) Interest information
(9) End call
(0) Customer Service
(*) Return to main menu
(#) Repeat current menu

Savings Account Information

Current and available balance
(1) Balance
(2) Last 10 credits
(3) Last 10 debits
(4) Account transaction history
(5) Interest information
(9) End call
(0) Customer Service
(*) Return to main menu
(#) Repeat current menu

Loan Account Information

Current and available balance
(1) Mortgage Loan
(2) Installment Loan
(9) End call
(0) Customer Service
(*) Return to main menu
(#) Repeat current menu

Certificates of Deposit Information

Account balance, interest rate, annual percentage yield, maturity date, and date/amount of last interest payment
(6) Interest Paid
(9) End call
(0) Customer Service
(*) Return to main menu
(#) Repeat current menu

Transfer Funds

Between your accounts
(1) To transfer funds from checking
(2) To transfer funds from savings
(9) End call
(0) Customer Service
(*) Return to main menu
(#) Repeat current menu

To Change PAN(s)

Customize Personal Access Number
(1) Deposit Account
(2) Loan Account
(9) End call
(0) Customer Service
(*) Return to main menu
(#) Repeat current menu

End Call

Customer Service

Available:

Mon - Thurs	8:00 a.m. - 5:30 p.m. CST
Fri	8:00 a.m. - 5:30 p.m. CST

Frequently Asked Questions

Is my account information safe?
Absolutely! Telephone EZAccess in not only easy to use, but it also stores your account information away from anyone that does not have your Personal Access Number (PAN).

Telephone EZAccess has grown to include Internet Banking, which allows you to control your account when and where you choose. A Peoples First Representative can tell you more about this innovative alternative banking system.